Privacy Policy & Data Protection Charter
This Privacy Charter outlines how Instrumentation and Survey Innovative Solutions collects, protects, processes, and safeguards corporate and technical data in accordance with international commercial standards.
Demo Notice: This website is for demonstration purposes only. The compliance claims, policies, and certifications listed below are for reference to illustrate the final production design. They will be updated to reflect the client's actual policies and certifications before launch.
1. Dealership Scope & Corporate Commitment
As an authorized industrial equipment dealer and metrology service provider, our transactions are primarily business-to-business (B2B) with engineering firms, government surveying agencies, mining consortiums, infrastructure contractors, and academic institutions.
We treat all tender documentation, CAD drawings, site coordinates, and equipment procurement specifications with rigorous confidentiality. We never sell, rent, or monetize corporate customer lists or commercial inquiries.
2. Information We Collect
A. Quotation & RFQ Information
When you submit a Request for Quotation (RFQ), book a service inspection, or request equipment calibration, we collect contact names, corporate email addresses, phone numbers, company name, delivery job-site addresses, project timelines, and desired equipment configurations.
B. Technical Asset Telemetry & Calibration Records
For instruments submitted to our calibration laboratory (Total Stations, GNSS Rovers, Digital Levels), we record hardware serial numbers, firmware revisions, baseline optical collimation readings, and traceable calibration certificate logs for permanent audit history.
C. Digital Browsing & Agentic Interaction Data
Our web servers record standard HTTP transmission logs including IP addresses, browser types, session timestamps, and machine-readable API access tokens. When interacting with our agentic endpoints (such as /llms.txt), queries are logged to optimize technical documentation retrieval.
3. Multi-Jurisdiction Legal Frameworks
🇮🇳 India (DPDP Act 2023)
Compliant with the Digital Personal Data Protection Act 2023. Data processed solely for specified commercial obligations and tax invoicing (GST compliance).
🇺🇸 United States (CCPA/CPRA)
Complies with California Consumer Privacy Act standards. We provide transparent opting-out mechanisms and honor formal Do Not Track / GPC browser signals.
🇬🇧 / 🇪🇺 UK & EU (GDPR)
Data processed under GDPR Article 6(1)(b) (performance of a pre-contractual commercial quote) and Article 6(1)(c) (statutory tax records).
4. Commercial Non-Disclosure Agreements (NDA)
For defense contractors, infrastructure consortiums, and confidential survey projects, we routinely execute bilateral Non-Disclosure Agreements prior to issuing detailed system architectures or handling proprietary site datasets.
To request a signed NDA prior to submitting an RFQ, please contact our Legal Affairs & Compliance office at ravi@gmail.com.
5. Data Retention & Calibration Archival
In accordance with ISO/IEC 17025 metrology standards and national commercial taxation statutes:
- Commercial Invoices & Tax Filings: Retained for a minimum of 8 statutory fiscal years.
- Metrology Calibration Certificates: Retained in our secure vault for 10 years to allow forensic auditing of structural and infrastructure survey points.
- Unquoted Web RFQs: Anonymized or purged after 180 days unless converted into an active project pipeline.
6. Data Protection Officer & Privacy Inquiries
If you wish to exercise your rights of inspection, rectification, or erasure, please contact our designated Data Protection Officer: